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Terms & Conditions

How long will it take to build my website?

The aim is to build your site in around 4 – 8 weeks and we will discuss in advance the rough timeframe and agree the start date. This timeframe is dependent upon:
1. The copy being available
2. The images being provided in a timely manner
3. No changes or additions during the build. 

Who writes the copy?

Our website design does not include copy writing. I will be in contact with you about what copy is required and I may suggest rough word counts for different sections. It will be your responsibility to provide the copy, and have it proof-read. It is your responsibility to ensure that any written copy is suitable, copyright free, referenced where necessary.
If you need assistance with copy and proof-reading, see below for an excellent and experienced copywriter…

Need help with marketing and SEO?

Your website will be designed in such a way as to achieve higher search rankings, including compelling title tags and meta description, optimised images, optimised page speeds, internal links, good user experience, keywords, and more.
However, for more advanced SEO copy, and for advanced marketing see below for somebody that I wholeheartedly recommend…

Who provides the images?

It will be your responsibility to ensure that all the images are suitable, copyright free or attributed as required.
You can provide me with high resolution images, logos and photographs that you would like to be included in the website.
Bear Left Studio offers a basic photography package – see below for more information. We also fully recommend the excellent, experienced and talented Sandry Studio for clients needing professional photography. Please see below for further information.

Using stock images is another option, and if no images are provided I will use free stock images. However, this should be viewed as temporary until you find a good replacement image. I may use images from Pixabay, Unsplash, or Pexels. Most images on these sites are completely free to use, but some may require attribution, or come with restrictions. While I will always carefully check the restrictions before using an image, it is important that you understand that all images on your website are your responsibility. 

Can I include video footage?

Yes, and video is a great way to improve the traffic to your website! Please visit Bear Footage, our partner website, who provide video footage specifically for websites – for headers and hero sections. They can also offer promotional video accompanied by music for use on social media and as embedded videos within the website.

For more in depth promotional videos where you may want to promote your business and/or services in depth and have voice-overs, we can thoroughly recommend Natures Edge Films. Please see details below.

Will I be number one on Google?

An SEO optimised site helps your website to start ranking within Google, but it does not guarantee getting to position one. It’s important to note that your site may take time to index in Google. You could contact an SEO and marketing specialist (see above), or consider other methods to improve your website’s ranking such as:

  • Regularly update and add new content to your site
  • Add internal links and develop external link backs to your website
  • Attract as many visitors as possible via advertising, social media etc.

Can I edit my own site?

You will have the option to be an editor of your site, and you will be provided with a secure login. It is vital that you keep the secure password that we give you for signing onto your site, and you do not change it for a weak password at any time, to ensure a safe and secure site.

You will be provided with video step-by-step instructions on how to edit your site yourself, should you want to. You will find the editing method straight forward and user-friendly. Please inform Bear Left Studio as soon as possible if you make any errors while editing the site. We will try to rectify any errors, and we can restore to a previous back up of the site if necessary – any changes will be charged by our hourly rate.

Can I add to the site?

Yes. You can contact us with any changes that you need doing, and we can add extra content and pages to the site. Please contact us and we can quote for the work, or we may choose to charge by the hour. 

Who hosts the website?

We host all our websites so that we can manage and care for the sites. It is really important for us that we don’t just design it and then pass it on. We manage all parts of the website as part of our ongoing site maintenance package. We will ensure that domains are renewed (and let you know when the renewal is coming up), that the website is regularly updated and that it is regularly backed up. Please see what is included here.
The hosting package is an ongoing care package and incurs an annual fee. You will be sent a reminder a month in advance of your renewal.

Paying a deposit

Your first payment for the Comprehensive Hosting package or the Gold Hosting package will also act as the deposit for the site build. I will invoice you before the website build commences. Payment will be due within 2 weeks of receipt of the invoice.  You will have a 14 day ‘cooling off period’ to cancel the contract under the Consumer Contracts Regulations if necessary.

Paying the website design fee

The final website design fee will be a one off charge at the very end of the website design process. You will be invoiced once you have fully signed off the project and you are happy with the design. I will include some minor snagging time at the end of the project too. Payment will be due within 2 weeks of receipt of the invoice and the site being live.

Should you want to move

The website is owned by you once you have paid for it, and should you wish to move the website and to host elsewhere it is your right to do so. Please give us 2 weeks notice of your wish to move. We can export the files and database for you to take elsewhere, or alternatively use a free WordPress plugin to export the site. The website will have been built using our Premium Elementor Licence, so should you wish to move your site you will need to purchase your own Elementor Pro License for an individual website in order to edit the website yourself in the future. At the time of writing this license is $49 /yr. We can liaise with your new hosting provider as regards the moving of your domain.

Agreement

By agreeing to the terms, you agree to a binding agreement between You and Bear Left Studio (herein collectively referred to as “Company” “We” “I” or “Us”), (each party collectively as “Parties”), in consideration of the mutual promises made herein. Client agrees to abide by all policies and procedures as outlined in this agreement as a condition of their purchasing any of the “products” or “services” sold by us.
Please confirm your consent using the form below.

Proof reading for websites